Uncommon Support

An Unbending Commitment

The promise we make to our customers and partners is an unbending commitment to delivering a level of support unmatched in the industry. We call it Uncommon Support and it drives everything we do.

It is easy to say but very, very hard to do.

First, it has to be in your DNA which is why it begins with our people. Are they talented? – Yes, extremely; but more importantly they share a common drive to go above and beyond in the delivery, operation, and support of all of our services and in the interest of our customers.

Second, you have to put your money where your mouth is and we have. Our network is geographically redundant with equipment in multiple data centers and we recently upgraded our world class Network Operations Center to ensure we meet our commitment to providing Uncommon Service and Support.

Third, it takes operational discipline and the right balance of process, knowledge, and execution. Excellence is a habit but its underpinning is the ability to replicate it day in and day out.

 

What to expect

Experts

Who know how to listen so that we can help you choose or architect the correct solution for your business.

Process

Which make number porting a breeze, equipment provisioning a snap, and service turn-up trouble free.

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Project Management

To guarantee everything runs smoothly and deadlines are met, we assign a project manager on day number one.  Our processes have been honed over 10 years and our project team is experienced and diligent.

A Trusted Relationship

People do business with people they like and trust. But trust is earned through integrity, honesty, and consistency. We love what we do and it’s contagious.

What Makes Us Unique

  • Easy to do business with
  • Extremely experienced team
  • Fast and flexible in responding to customer needs
  • Reporting tools for complete visibility

Let Our Team Help You with a Solution that Meets Your Business Needs

Contact Us Today