Don’t Let Your Call Quality Suffer

Don’t Let Your Call Quality Suffer

Don’t settle for poor voice quality. In the early days of Voice over IP (VoIP), poor call quality was rampant.  There are several very valid reasons why this was true. When VoIP was first rolled out, bandwidth was at a premium; meaning not only were big pipes into...
Why Managed Hosted Voice Is Right for Your Business

Why Managed Hosted Voice Is Right for Your Business

Managed Hosted Voice delivers quality, availability, and visibility. You hire experts to manage parts of your business that aren’t an area of your core competence. You do this to free up your internal resources to do what is important – focusing on satisfying...
Is Your Business Prepared for an ISP Outage?

Is Your Business Prepared for an ISP Outage?

Can you reach the cloud in the event of an internet outage? In an age when everything is moving to the Cloud (voice and other applications), losing internet connectivity can be catastrophic. The fact is internet outages will occur — it’s just a matter of when they do,...
Managed Hosted VoiceSometimes You Just Know It

Managed Hosted Voice
Sometimes You Just Know It

You know quality when you see it, or in this case when you hear it. Poor quality voice calls caused by packet loss, delay, and inconsistent internet service can ruin a conversation and a company’s brand, as well as burn resources, time, and money trying to...
Definitive Troubleshooting Stops the Finger Pointing

Definitive Troubleshooting
Stops the Finger Pointing

Pin-pointing Call Quality. Common sense insists that if you don’t know what needs to be fixed then you can’t solve the problem. Furthermore, if you don’t know WHERE a problem is occurring – where do you even start to begin fixing it? The fact is the average VoIP call...