Do Added Value ServicesReally Work?

Do Added Value Services
Really Work?

Assessing the benefits of value added services. Your competition is only a few simple clicks away from your customers – most of the time, less. What are you going to do about it? One strategy for staying afloat in a global market is to provide a little something extra...
Value-Added 101Some Things to Consider

Value-Added 101
Some Things to Consider

Value-added services can give your product or service an edge over the competition, and while they are no longer a secret weapon, they can help cement your relationship with your customers. Value-added services are generally marketed as premium features and add-ons to...
Great Businesses Know their “Why.” What is yours?

Great Businesses Know their “Why.” What is yours?

“People don’t buy what you do; they buy why you do it.” Simon Sinek says this in his TED Talk, offering it as a model for inspirational leadership. It was recorded at TEDxPuget Sound in September of 2009. More than 33.3 million people have watched it...
Employee Engagement Can Make or Break a Business.

Employee Engagement Can Make or Break a Business.

Every member of your staff may do their job, attend meetings, and try to stay on level terms with their coworkers. But the real question is, are your employees engaged or are they faking it? How does a staff performance boost of over 200% sound? Statistics gurus...
Don’t Neglect Business Process Management

Don’t Neglect Business Process Management

Establishing successful business processes is important. Unfortunately, developing and defining a proper business process management system frequently falls victim to the busyness of the day-to-day running of the business. Ironically, time spent on cultivating a...