Definitive Troubleshooting Stops the Finger Pointing

Definitive Troubleshooting
Stops the Finger Pointing

Pin-pointing Call Quality. Common sense insists that if you don’t know what needs to be fixed then you can’t solve the problem. Furthermore, if you don’t know WHERE a problem is occurring – where do you even start to begin fixing it? The fact is the average VoIP call...
Delivering Voice QualityWhat it REALLY Takes

Delivering Voice Quality
What it REALLY Takes

Delivering voice quality isn’t easy but it’s worth it. What does it mean when your voice provider refers to delivering “Quality of Service,” or QoS? The formal answer can get into quite a bit of technical explanation because the fact is; there are a lot of moving...
VoIP and E911 Emergency Services – What You Need to Know

VoIP and E911 Emergency Services – What You Need to Know

E911 Compliance is the Law What is your response to an emergency, whether there’s been an accident, a fire, or a health emergency at your place of business? Chances are you automatically call 9-1-1. Even children are taught to dial 9-1-1 if something happens.  It’s...