Managed Hosted VoiceSometimes You Just Know It

Managed Hosted Voice
Sometimes You Just Know It

You know quality when you see it, or in this case when you hear it. Poor quality voice calls caused by packet loss, delay, and inconsistent internet service can ruin a conversation and a company’s brand, as well as burn resources, time, and money trying to...
Technology Enabled the Remote Worker and Changed the Contact Center

Technology Enabled the Remote Worker and Changed the Contact Center

Technology enabled the remote worker and the statistics are fascinating. It used to be that a company had a large centralized call center or contact center, with everyone working from the same brick and mortar location. However cloud communications, specifically Voice...
Making the Switch to Hosted Voice is Easier Than You May Think

Making the Switch to Hosted Voice is Easier Than You May Think

Moving from a physical to virtual phone system doesn’t have to be complicated. Many businesses are choosing to focus on their core business offerings and are deciding to put the responsibility for running, maintaining, and managing their communication services into...