Hosted Voice

Hosted Voice Phone Reference Guides

Congratulations! Your nexVortex Hosted Voice service is ready to use.  Below are some reference documents for you to learn more about the phones and features.  If you need assistance, please reach out to [email protected].


Telephone Operation Guide

Topics include:

  • Placing a call
  • Transferring a call
  • Setting up a three way conference call
  • Accessing voicemail
  • Using voicemail

Feature Codes

Feature codes are shortcuts to actions that can be performed from your phone.

Codes include:

  • Login and logout of a phone
  • Checking voicemail
  • Call transfer
  • Call forwarding options

Sound-Prompt Greeting

Recording a sound-prompt greeting is easy! These instructions are for open, closed, holiday or inclement weather sound-prompt greetings only. If you need assistance, please reach out to [email protected].

Topics include the following:

  • Open Greeting
  • Closed Greeting
  • Holiday Greeting
  • Inclement Weather