E911 Compliance
Planning for Emergencies in any enterprise is serious business and E911 compliance is critical to protecting employees and clients.
Different states have different rules for identifying a location when pinpointing an E911 call. Some locations can be quite large and rules aside, what is important is finding the caller in an emergency.
Imagine a 100,000 square foot warehouse complex identified by a single physical address. That address alone is not enough to accurately locate someone in a space that large.
That is why we implemented multiple methods to determine a caller’s location with an exceptional level of accuracy.

THE NEXVORTEX ADVANTAGE
- We use multiple methods to identify location of the caller.
- Users can dial 311 to verify the address associated with their phone.
- E911 for remote phones is supported.
- Can identify location of a caller down to a single room.
OUR SOLUTION – WHAT MAKES IT DIFFERENT
We have three methods which can be used to set up E911 properly
METHOD | IDEAL USE CASE | HOW IT WORKS |
---|---|---|
Proxy Credentials | Single Office/Single PBX | Ties SIP Proxy Key to Physical Location of PBX |
Caller ID | Multi-Office (1 building) or demand for location down to room-level resolution | Ties Caller ID data to office, classroom, or specific area of building |
IP Screening | Multiple PBXs | Ties IP Address to proper PBX and PBX to proper location |
Combination | Combine Proxy Credentials with IP Screening for two PBXs in two offices | Allows multiple PBXs in multiple locations to be uniquely identified |
Protect your students, employees, clients, and business.
Some providers only use one of these methods for location identification – we support all three