HOSTED VOICE

Virtually eliminate capital expense and forget about having to maintain your own phone system. When you subscribe to our cloud-based Hosted Voice Service we do it all for one low monthly price.

An affordable and fully featured hosted voice solution.

Many companies are moving away from buying and maintaining their own PBX and instead are opting for a cloud-based hosted voice solution. The reasons are many including reduced capital expense and unburdening their IT group from maintenance and upgrades.

Our HOSTED VOICE service is packaged and priced for simplicity and convenience. Read on and find out why small to medium business customers prefer nexVortex.

WORK FROM ANYWHERE

Since our Hosted Voice platform is in the cloud your team can work from anywhere. All they need is an IP phone and an internet connection.

We operate, upgrade, and maintain the service in our data centers on a 24x7 basis so that you can enjoy the convenience and flexibility of Hosted Voice.

OUR PRICING IS SIMPLE – ALL FEATURES ARE INCLUDED

  • User and phone features

    The list is long and contains all the features you need to run your business efficiently and cost-effectively.

  • Easy admin via private portal

    With our web-based private portal you can manage adds, moves and changes from one central location.

  • Call recording

    Record calls on demand with our single or both party record option. Easily export recorded sound files.

  • Voicemail to email

    Voice mails are conveniently sent to your email so you never miss an important message.

  • Automated Attendant/IVR

    Our fully-featured automated attendant enables you to build multilevel voice menus to direct callers to the right destination every time. Construct different voice menus for different times of the day or days of the week.

  • Mobile app

    Our mobile app puts the power of your hosted voice service into the palm of your hand. Make business calls on the go while taking advantage of the unique features of our hosted service.

  • Contact center – included

    Our cloudQ® contact is a powerful inbound solution designed to meet the needs of small- to-medium-sized businesses.

WEB-BASED DASHBOARD

Our Hosted Voice comes with a private portal which allows you to manage all of your services, do adds, moves, and changes and has extensive reporting capability.

MOBILE APP

Sends caller ID of desk phone

not your personal cell phone number

Choose where calls go

to your desk phone or mobile – just push a button

Supports both

company and personal contact directories

Uses cell network for voice calls

to save data plan and battery life

Easily call colleagues

simply by dialing their extension number

One button push

sends calls to voicemail or busy tone or desk phone

cloudQ

HOSTED CONTACT CENTER

cloudQ® is a powerful inbound contact center solution designed to meet the needs of small to mid-sized businesses. cloudQ® is easy to set up, easy to manage, and is loaded with advanced features. It is the perfect solution for a business in need of contact center functionality without requiring the purchase of a large, separate platform.

Mix & Match

For the same seat price, you choose the seat to be a hosted seat or a contact center seat – mix and match.

Flexible & powerful

Programmable thresholds allow setting and monitoring of important metrics for call handling and agent performance.

Simple, Easy to Use

Intuitive web interface gives agents, supervisors and admins visibility into call flow and threshold management.

Comprehensive Reporting

Produces dynamic graphic and numerical reports including agent and queue-based.

CHOOSE YOUR PHONES

You can buy phones or rent them from nexVortex. We may also be able to re-provision existing phones.

Yealink DECT IP Phone W60 Package

Yealink SIP-T56A

Yealink CP960 POE Conference

Yealink SIP-T48S IP Phone

Ask us about more options

PRICING PLANS

Custom Plan

WE CAN CUSTOM DESIGN HOSTED VOICE SEAT PLANS TO MEET YOUR BUSINESS REQUIREMENTS

Contact us today and let’s discuss your particular needs

nexVortex Hosted Contact Center is included with Hosted Voice Seat Plans

READY TO TRANSFORM YOUR BUSINESS?

CONTACT US