Agreement Connects the nexVortex Service Portfolio with Vital Communications’ Distribution
HERNDON, VA (October 09, 2018) – nexVortex, a leader in cloud communications and an industry expert in SIP Trunking, announced the signing of a Master Agent Agreement with Vital Communications, one of North America’s fastest-growing value-added distributors of IP telephony and networking products.
The relationship allows agents and resellers of Vital Communications to provide business customers with nexVortex SIP Trunking and Managed SIP Trunking for voice communications. nexVortex SIP Trunking has been in commercial deployment for over 12 years, making them one of the most experienced providers in the market. Their focus on delivering voice quality is manifested in a customer retention rate of 99%.
Vital Communications, Inc. was founded in 1996 and has been distributing IP Telecommunications and Networking Solutions to resellers for 22 years. Their mission is to provide high-value solutions, support, and customer service to their resellers and to remain an innovative and leading value-added distributor.
“nexVortex is very excited to be partnering with Vital Communications especially since we have certified and tested many of the voice solutions which they offer,” commented Mike Nowak, vice president of sales at nexVortex, Inc. “We believe that Vital Communications’ resellers and agents will appreciate the depth of our expertise in delivering and supporting SIP Trunking. That expertise combined with the service’s performance, automatic failover capabilities, and ability to provide definitive troubleshooting allows resellers to deploy the service with confidence.”
“nexVortex SIP Trunking and Managed SIP Trunking services are excellent additions to our portfolio,” said Walter Maclay, Vital Communications president and chief executive officer. “Their culture of innovation and support matches our own. We appreciate their operational discipline that has been built over the past 12 years, and we look forward to growing our mutual business.”
As older circuit switched infrastructure and equipment are retired at an accelerated rate, solutions like those delivered by nexVortex will continue to grow as cloud communication services becomes the new standard.
nexVortex is a leader in cloud communications for businesses, specializing in SIP Trunking, multi-site applications, Hosted Voice, hosted contact centers, and customized solutions. nexVortex has established itself in the marketplace based on four overarching tenets: Uncommon Service, Uncommon Know-How, Uncommon Commitment, and Uncommon Innovation. These principles drive nexVortex’s mission to provide its customers with the IP knowledge, services, and capabilities they need to improve their business communications. Visit nexVortex.com, follow us on social media, and learn how we can help you meet your business needs.
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