A COMMITMENT TO DELIVERING EXCELLENCE
Our brand promise is to be an Uncommon Company in everything we do. That promise can only be achieved by investing in our people, training, tools, and network infrastructure to ensure that we are able to effectively deliver and stand behind the services we offer.
IN THE NETWORK
We have network nodes in key strategic data centers across the U.S. They are connected with an MPLS backbone to form a private, secure, nationwide network from which to deliver our services.
IN OPERATIONS AND TOOLS
Our expanded Network Operations Center (NOC) is located in Herndon Virginia.
From here we are can monitor our network, as well as the performance of the services subscribed to by our customers.
Our services operate in real-time and so do we, with the software and tools necessary to detect, alarm, and fix service issues quickly.
IN PEOPLE, TRAINING, AND SUPPORT
When you subscribe to our services and have an issue, someone will always answer the phone – 7X24.
Our team is trained and certified so when you call with an issue you are speaking with an expert who can help diagnose and fix issues quickly.
We invest in training so that our team stays current on the latest in technology and network trends.