nexVortex BLOG

Cloud Communication Services Makes Sense for Small Business

Chuck Harris

Move to the cloud for all the right reasons.

Like many things, business communications are moving to the cloud — and for all the right reasons including cost-savings and productivity improvement. With such exciting capabilities, it simply doesn’t make sense for small businesses to ignore this trend.

Fueling the trend: Seven benefits of cloud communications

A recent study revealed that of 250 IT “decision makers” surveyed, 65%  were currently using hosted voice services. The appeal of cloud-based communication can be summed up in two words: practicality and functionality.

1).  Savings. The survey indicated that 60 percent of respondents would consider using additional VoIP services as a method to improve efficiency. Lower service rates, less equipment, and minimal maintenance requirements help make moving to the cloud a cost-saving step towards the future.

2).  Big capabilities at small costs. Cloud-based communications offer big-business features such as auto attendants, contact center tools, and virtual assistants.

3).  Adaptability. With hosted voice service extensions or additional phones can be easily added to meet peak seasonal calling needs.

4).  Persistence of communication. Natural disasters and power-grid failures can stop a business in its tracks. Cloud-based communication systems with advanced disaster recovery routing ensures a business stays online.

5).  Remote access.  With hosted voice, employees can login — and keep in touch — from anywhere, as long as they have an internet connection.

6).  Ala carte features. Some businesses charge separately for ala carte features.  When you choose nexVortex, you get all the features included in one low price.

7).  Self-management and definitive troubleshooting. With advanced portal tools the service is easily managed from one central location.

It doesn’t have to be a risky decision

At nexVortex, we built, own, and operate our cloud communication service delivery platform including the billing system and portal tools.  Because of this we are able to innovate and react quickly to any customer-impacting issue.

Two examples of that innovation are our Managed SIP Trunking (mSIP) and Managed Hosted Voice (mHV) services.  Both deliver quality, availability, and visibility for our channel partners and customers.

If you want to work with a cloud communication service provider with over 13 years of experience who can deliver quality-based voice whether you have a premise-based PBX or want your voice hosted in the cloud, contact us today.

RECENT BLOG POSTS

Considering a Move to Microsoft Teams for Voice? – We Have Your Migration Strategies

Microsoft Teams users can immediately take advantage of nexVortex’s feature-rich SIP Trunking or migrate at their own speed With over 155 million active Microsoft Office 365 users, many companies are now considering adopting Microsoft Teams as their primary means of communication. Microsoft surveyed IT professionals and found that 41% expect their employers to move to Teams by the end of 2020.

nexVortex in Education – A Managed SIP Trunking Case Study

Telecommunication services don't have to take a back seat when budget constraints come to call Educational Think tank Manhattan Institute reports that America’s per-pupil spending on kindergarten through grade 12 education has nearly tripled in the last 50 years, and the country spends more money per student than any other major developed nation.

mSIP Trunking: Is it the Option Your Business Needs?

Managed SIP Trunking (mSIP) is a money-saving and scalable alternative to traditional service and it’s growing in popularity.   Perhaps you’ve decided that your Primary Rate Interface (PRI) service is way too expensive. Or maybe your service provider has decided to discontinue its legacy PRI offering.Maybe you’ve  already made the move to a SIP service but are looking for better performance and better guarantees for all your calls – including your IP to IP calls.

SUBSCRIBE TODAY