nexVortex BLOG


Are You in Compliance with Kari’s Law for Emergency Calling?

Kari’s Law requires multi-line telephone systems (like those found on campuses, hotels, or office buildings) to enable users to dial 911 directly, without having to dial a prefix to reach an outside line.   Congressional Bill H.R. 582 of 2017, better known as Kari’s Law, became a legal requirement on February 16, 2018. The Act was a response to the murder of Kari Hunt by her estranged husband in December 2013 while she and her daughter Brianna were at a Texas hotel.

Business Continuity and Disaster Recovery

When disaster strikes, will you be able to maintain contact with your customers and support their needs? Business continuity can be the difference between your company surviving or shutting its doors after a disaster.   Many businesses aren’t prepared to deal with a disaster. And unfortunately, many kinds of  disasters close small businesses for good every year. If you can’t maintain contact with your customers through the worst times, your company could be in jeopardy.

nexVortex Named to Inc. 5000 List for 9th Consecutive Year

nexVortex is proud to announce that we have been named to the Inc. 5000 list of fastest-growing, privately-held companies in the US for the ninth consecutive year. Yes, that’s 9 years in a row! A mere 0.5% of all companies hold this honor.

Don’t Let Your Call Quality Suffer

Don’t settle for poor voice quality. In the early days of Voice over IP (VoIP), poor call quality was rampant.  There are several very valid reasons why this was true.

Why Managed Hosted Voice Is Right for Your Business

Managed Hosted Voice delivers quality, availability, and visibility. You hire experts to manage parts of your business that aren’t an area of your core competence. You do this to free up your internal resources to do what is important – focusing on satisfying customers and driving revenue.

How the Cloud Is Changing the Way Businesses Run

The cloud helps organizations move past rigid ways of doing business. The cloud has become an integral part of everyday life – both personal and business.  It has quickly moved from a medium which provides convenient storage and back-up, to one where business is transacted.

Save Time and Money by Moving to a Hosted Voice Solution

Are you still relying on an outdated phone system for your business voice service? Learn why you shouldn’t keep putting off moving to the cloud. It’s hard to exist as a business without hearing about the many benefits of migrating to the cloud.

Is Your Business Prepared for an ISP Outage?

Can you reach the cloud in the event of an internet outage? In an age when everything is moving to the Cloud (voice and other applications), losing internet connectivity can be catastrophic. The fact is internet outages will occur — it’s just a matter of when they do, will you be prepared?

Saying Goodbye to 2018

Looking forward to business advancements in 2019. We’re in the communications business because we want to see businesses succeed and make the most of their time. Our blog is one of the ways we help.

What Makes Great Marketing Great?

It’s no longer about finding, but about being found. Your grandparents – even your parents, for that matter – wouldn’t recognize much of what defines today’s most successful marketing.

4 Benefits of Employee Engagement

If your employees aren’t engaged, can you expect your customers to be? While the advantages of a caring workforce may seem self-evident — surprisingly — employee engagement has only recently entered common business nomenclature.

Better Virtual Meetings

Clearer communication and energized engagement create a competitive edge. Many companies are embracing video as their go-to medium for meetings. It saves them time, money and nurtures greater engagement and collaboration.

6 Common Video Conferencing Mistakes to Avoid

Don’t let these video conferencing mistakes paint you in a bad light. Video conferences have become a standard venue for conducting everything from job interviews to creative meetings.

Do Value Added Services Really Work?

Assessing the benefits of value added services. Your competition is only a few simple clicks away from your customers – most of the time, less. What are you going to do about it?

Value-Added 101
Some Things to Consider

Value-added services can give your product or service an edge over the competition, and while they are no longer a secret weapon, they can help cement your relationship with your customers.

Great Businesses Know their “Why.” What is yours?

"People don't buy what you do; they buy why you do it." Simon Sinek says this in his TED Talk, offering it as a model for inspirational leadership. It was recorded at TEDxPuget Sound in September of 2009.

Making the Switch to Hosted Voice for Your Business

The days of traditional landlines might be coming to an end. A New York Post article sites a U.S. government study that found 50.8% of households use cell phones exclusively, surpassing those with landlines (45.9%) for the first time.
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