nexVortex Services

IP Communications
for Business

nexVortex, Inc. is the pioneer in SIP Trunking
technology and a provider of IP communications
services for businesses.

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nexVortex Services

nexVortex Acquires
Voclarion North America

We’re happy to announce that Voclarion North America
has been acquired by nexVortex!

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Simple, Easy to Use
Call Center Solution

cloudQ℠ Contact Center is a powerful inbound
call center solution designed to meet the needs
of small to medium sized businesses.

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nexVortex IP Services

nexVortex IP Services

nexVortex provides great value, better quality,
superior customer service, flexible pricing plans
and advanced portal control.

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nexVortex Philosophy

Uncommon Company

Uncommon Service is at the Core of Our Business.
We have been delivering SIP Trunking since 2005.
Our 99% customer retention rate is unmatched by others.

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nexVortex Partners

Our Partners Are An
Integral Part of Our Business

Quality partnerships guarantee end-to-end service
compatibility and reliability. Key Technology partners
bring the newest apps and features.

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Testimonials
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Services

SIP Trunking

  • SIP Trunking service offers the added functionality to make calls to anywhere in the world, including toll free numbers, 911/E911 calls, and its portability makes it an ideal solution for all of your voice, data, and IP needs. Read more


Hosted PBX

  • nexVortex Hosted PBX is an affordable, fully featured hosted PBX that is easy to manage and easy to deploy. With a wide range of features available to you at all times, nexVortex Hosted PBX ensures your ability to communicate effectively and efficiently anytime, anywhere. Read more

cloudQ℠ Contact Center

  • nexVortex cloudQ℠ Contact Center is a powerful inbound call center solution designed to meet the needs of small to medium sized businesses. With features that are easy to setup and manage as well as intuitive to use, cloudQ℠ Contact Center offers powerful insights into the daily operations of your contact center. Read more

SIP Trunking Features

Disaster Recovery Routing

Disaster recovery routing with automatic detection provides the ability to set pre-determined failover routes for any of your DID or toll-free numbers on your account. This is feature is critical to call centers, multi- site implementations and single site businesses alike.

Easy-to-Use Customer Portal

Real time billing statements, number ordering, number routing, disaster recovery routing, caller ID control, and CDR reporting are all accessible for you to control online. Learn more about advanced User Portal.

Emergency Services

We support both 911 calling and E911 calling where it is available. nexVortex specializes in multi-site and remote site E911 services.



Hosted PBX Features

The right solution

Make your phone system more reliable and cost effective by moving it into the cloud. All equipment is hosted with nexVortex while you have access to the features and services you need to handle your calls the way you want them.

Fully Featured PBX

All of the most used PBX features;
 Call Hold, Park, Transfer
  Direct Inward Dial
  Auto Attendant and Directory
  Ring Mobile with Desk Phone
  Voicemail to Email
  Do not Disturb

You have control

Web based administration makes it easy to manage feature access to users. Whether it is changing whose phone rings, how calls are answered “after hours” or allowing people to telework all is easy to program through the web interface. Adding new employees or changing preferences is only a click away.

cloudQ℠ Features

Inbound/Outbound and Toll Free Calling

nexVortex SIP Trunking allows toll free numbers to be pointed to IP addresses vs. DID numbers. This provides additional flexibility and failover options. In addition, nexVortex is an FCC certified RESPORG.

Easy to Use

The most important benefit of our call center application is usability, which is at the core of the design. With cloudQ℠, you can spend less time managing the system and more time managing the operations. The clean interface and design sets cloudQ apart from other call center applications.

Flexibility and Control

cloudQ℠ gives you complete flexibility and control to operate your center just the way you want. nexVortex cloudQ℠ Contact Center solution can be deployed as a stand-alone application or can be configured to interwork with an existing PBX.