nexVortex is now part of BCM One.

SIP Trunking solutions you relied on via the nexVortex brand are now integrated under the BCM One brand and product line-up.

Customer Support

If you are a former nexVortex customer and need support please use the following contact information to reach us:


Login to user portal
Access our nexVortex SIP Trunking portal to manage your SIP Trunking Services, view account information, access user documentation and more.


Phone: 855.639.6300
please include:

  • Your Account Number
  • A description of the problem
  • Your phone number


BCM One is here for you.

Visit the BCM One website

Frequently Asked Questions

So glad you asked! As you are aware, nexVortex sells SIP Trunking, Managed SIP Trunking, Microsoft Teams integration and UCaaS Solutions. By integrating with BCM One, we now can offer Managed Connectivity, Managed SD-WAN, Network Monitoring and Management, and Technology Expense Management. Please contact us at to learn more.

The Portal URL is not changing and your log in credentials are remaining the same. You will find the SIP Trunking portal on the BCM One website here:

You will still be working with your current sales manager and customer support representatives.

Your billing set up will not change. If you currently pay your invoice to nexVortex, you will continue to pay your invoice to nexVortex. In addition, any payment methods that you currently have set up (ACH, credit card) will continue to work.

You can reach us 24/7 by calling 1-855-639-6300.

They are not changing. Customers will not need to make any changes to their existing SIP Trunk configurations.

 BCM One acquired nexVortex in March 2020. This announcement only pertains to the sunsetting of the nexVortex brand name.

Please send us an email at and we will be happy to assist.

BCM One is here for you.

Visit the BCM One website